Privacy Policy - Atelier d'Amélie

Last updated: July 1, 2026

1. Who We Are

Atelier d'Amélie ("we," "us," "our") is a bespoke stationery studio based in Metro Vancouver area, British Columbia, Canada. This policy explains what personal information we collect through our website, why we collect it, and how it is used and protected.

2. Information We Collect

Through our inquiry forms, we may collect:

  • Name and email address

  • Phone number (if provided)

  • Event date, venue, and location

  • Guest count / invitation quantity

  • Design preferences (paper, printing method, embellishments)

  • Investment/budget information you choose to share

  • Mood board images or files you upload

  • How you heard about us

If you proceed with a commission, we may also collect:

  • Mailing address (for shipping your finished commission)

  • Payment information (processed securely by our third-party payment processor — we do not store your full card details)

3. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry and prepare a personalized quote

  • Design, produce, and ship your commissioned stationery

  • Communicate with you throughout your project

  • Process payment for your order

  • Improve our services and understand how our website is used

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services, which may process your information as part of delivering our services:

  • Squarespace — website hosting, form submissions, and (if applicable) invoicing/payment processing

  • Squarespace Payments / Stripe — payment processing for card transactions

  • Wise — for clients paying via international bank transfer

  • Google Fonts — used for website typography (may involve minimal technical data such as IP address, per Google's own privacy practices)

Each of these services has its own privacy policy governing how they handle data. We encourage you to review their policies if you have concerns.

5. Your Privacy Rights by Region

Depending on where you're located, you may have additional rights under the following privacy laws:

5.1 PIPEDA (Canada)


As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:

  • Know why your personal information is being collected

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Withdraw consent to our collection, use, or disclosure of your information, subject to legal or contractual restrictions

To exercise any of these rights, please contact us. If you have concerns about how we've handled your personal information that we haven't resolved, you may contact the Office of the Privacy Commissioner of Canada.

5.2 US State Privacy Laws


Depending on your state of residence, you may have privacy rights under applicable US state law, including the California Consumer Privacy Act (CCPA) and similar laws in states such as Virginia, Colorado, Connecticut, and others. These rights generally include the ability to access, know, correct, or delete your personal information, and to opt out of the sale of your data (note: we do not sell personal information). To exercise any such rights, please contact us.

5.3 GDPR

If you are located in the European Union or United Kingdom, you have specific rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict certain processing of your data

  • Request a copy of your data in a portable format

  • Lodge a complaint with a supervisory authority — in the UK, this is the Information Commissioner's Office (ico.org.uk); in the EU, your national data protection authority.

If you have provided consent (e.g. via our form's privacy consent checkbox), you may withdraw that consent at any time by contacting us. Withdrawing consent will not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of these rights, please contact us.

We collect and process your data based on your consent (via our form's privacy consent checkbox) and, where applicable, to fulfill a contract with you (your commission).

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including any ongoing legal, accounting, or reporting requirements. Inquiry data from projects that do not proceed to a commission is retained for up to 12 months to allow for follow-up, after which it will be deleted as part of routine data cleanup, or sooner upon your request.

7. Data Security

We take reasonable measures to protect your personal information, including relying on reputable third-party providers (Squarespace, payment processors) who maintain their own security standards. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website, hosted on Squarespace, may use cookies to improve site functionality and understand visitor behavior. You can control cookie preferences through your browser settings.

Note: disabling cookies may affect how parts of the site function.

9. Children's Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.